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Independently verifiedAustralian Manuka honeyThird-party lab verified Lion's Mane

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Have a question about our honey, propolis or wholesale? Send us an email and our team will get back to you.

commons@thefinefood.com

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Frequently asked questions

What makes Commons different?

The Fine Food Commons Australia stands out through our uncompromising commitment to provenance and purity. Unlike mass-market products, every item we stock is sourced directly from small-batch Australian producers who we know by name. Our range is carefully curated to offer a genuine natural food experience that goes beyond taste, supporting local farmers and sustainable practices every step of the way.

Are your products free from additives and preservatives?

Yes. We are committed to stocking products that are free from artificial additives, preservatives, and synthetic fillers. From our raw honeys to our propolis extracts, every product meets strict purity standards. We believe what you put into your body should be clean, honest, and exactly what it says on the label.

How should I store honey and propolis products?

Store honey and propolis products in a cool, dry place away from direct sunlight. Honey does not need refrigeration and will keep indefinitely when stored properly. Propolis extract should be kept at room temperature with the lid tightly sealed. If your honey crystallises, simply place the jar in warm water to return it to a liquid state: this is a natural process and does not affect quality.

Do you offer certified organic products?

Yes. Several products in our range carry certified organic status, and we clearly mark these on each product page. We also stock products that are grown and harvested using natural methods even where full organic certification has not been sought. When in doubt, the product description will tell you exactly how and where it was produced.

How long does delivery take?

Our standard delivery time is 3–5 business days, depending on your location. We partner with reliable couriers to ensure your order arrives safely and on time. You will receive a tracking link once your order is dispatched so you can follow its journey to your door.

What if my bottle arrives damaged?

We take packaging and delivery seriously, but if your bottle arrives damaged or leaking, don’t worry! Simply reach out to our customer support within 24 hours of receiving your order. Share a photo of the issue, and we’ll arrange a free replacement or refund as quickly as possible.

Taste the Difference

Pure. Natural. Honest.

Discover the finest natural honey, propolis, and wellness products sourced from Australia’s most trusted producers. Pure quality, delivered to your door.

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